Manage Your Business, Not Your Technology
Critical to your business prosperity is a secure and robust network foundation. Informed Technology is successfully implementing, monitoring and managing IT services to corporations who understand that this is the backbone of their business.
Companies now realise that their network is their primary method of communicating with customers, suppliers and staff. As a result, it is crucial to ensure all network components are continually available and operating at peak efficiency. If any critical device on the network suffers an outage, the downtime will have a negative impact and result in lost productivity for the entire organisation.
The ability to predict, quickly identify and resolve problems is the cornerstone to maintaining peak performance. Implementing technology management systems aimed at achieving optimum performance can be a costly and cumbersome task that is generally reserved for large corporates.
Informed Technology’s range of Support services offers a new level of IT management and support. Through continuous monitoring and proactively managing client’s computer systems, we will help you achieve improved business performance and technical reliability. These services enable Informed Technology to rapidly resolve technology issues, often before they have an impact on your business and produce meaningful reports to help our clients quantify the value of their investment and accurately plan future expenditure.
Competing successfully in today’s business environment has never been more challenging. It is vital that an enterprise be highly focused on supporting strategic business goals. But many organisations – particularly those in the mid-market area – do not have the skills or resources necessary to keep pace with the dynamic growth of network technologies. Staffing and skill shortages, along with turnover, continue to plague IT services.
For companies to remain successful they need to focus their IT resources on the key applications that differentiate them from the competition and away from the generic components of their IT infrastructure. The chosen party to manage your IT infrastructure should be able to offer expertise, vast amounts of experience, is trained in the latest technology and can ensure that there is no negative impact on your business. Informed Technology’s Smartsourcing has been developed to do all that and more:-
At Informed Technology, we believe every Support service should have 5 key components:
- An intuitive tool for remote monitoring and management of key network elements such as servers, firewalls, routers and switches
- Real time reporting of network and device status with instant notification when service indicators reach a warning or critical state
- The capability for predictive analysis so potential issues are identified and eliminated before they become a serious problem
- Secure remote access to key network elements to quickly/effectively diagnose and resolve any issues
- Historical and trend reports to help identify areas of concern and make informed purchasing decisions